Faq’s
FAQ- Frequently Asked Questions
WILL ALL OF MY SPOTS & STAINS BE REMOVED INCLUDING RED WINE & COFFEE?
We carry a large range on stain treatments for all the common stains such as ink, red wine, blood, urine/ faeces, coffee and tea. A lot of people have “unrealistic expectations”. Any spill/ stain must be treated within 48 hours of occurring. Please keep the spill/ stain damp with water only. General supermarket cleaning products often do more damage and only make it tougher for us to remove
HOW LONG WILL IT TAKE FOR MY CARPET TO DRY?
During warmer months 4-6 hours from completion of job. In cooler weather it will generally take 6-8 hours from completion of job. Good airflow by air conditioners, overhead fans, open windows & doors will decrease drying times.
HOW OFTEN SHOULD I HAVE MY CARPETS &/OR UPHOLSTERY CLEANED?
As often as you feel it needs cleaning! -generally every 12 months. The more often you vacuum your carpet to remove abrasive dirt, the less you will need to have your carpets professionally cleaned by us. A clean looking carpet or upholstery will still hold a lot of unseen dirt & bacteria.
WHAT TYPE OF PAYMENT METHODS DO WE ACCEPT?
Preferred payment is: EFT, bank deposit, cash payments. also available
WHAT AREAS DO WE SERVICE?
As often as you feel it needs cleaning! -generally every 12 months. The more often you vacuum your carpet to remove abrasive dirt, the less you will need to have your carpets professionally cleaned by us. A clean looking carpet or upholstery will still hold a lot of unseen dirt & bacteria.